Capgemini selects Symfact

21.08.2014 08:56

Capgemini is one of the world's foremost providers of consulting, technology, outsourcing services and local professional services. The company will use Symfact’s solution for the management of outsourcing agreements.

In typical large and complex engagements such as those of Outsourcing, customers may spend months of effort and substantial expense authoring and negotiating comprehensive agreements often including hundreds or even thousands of pages of detailed exhibits and schedules. By the time the deal closes it may be tempting to return to business as usual while the service providers proceed with the work. Managing a service centre or provider is however fundamentally different from managing local internal staff that the service provider replaced and simply filing that large complex agreement away in a drawer can be an expensive mistake. Symfact provides a valuable platform coupled with domain experience to manage exactly the terms and performance obligations of concerned agreements. Symfact supports the practical, proactive management of multiple and complex agreement terms.

Capgemini selected Symfact for the management of outsourcing agreements. Capgemini is one of the world's foremost providers of consulting, technology, outsourcing services and local professional services. Present in over 40 countries with almost 140,000 employees, the Capgemini Group helps its clients transform in order to improve their performance and competitive positioning. Capgemini offers an array of integrated services that combine top-of-the-range technology with deep sector expertise and a strong command of our four key businesses.

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