Capgemini enhances digital customer experience offerings by acquiring Knowledge Expert

Knowledge Expert's (KE's) client base spans industries such as Insurance, Finance, Pharma, Consumer Goods, Energy and Telecommunications across Europe. As a registered Pega Service Partner, KE experts use this low-code scalable architecture to help its clients transform their digital strategies into market realities. Low-code application development describes creating software using visual tools and model-driven processes instead of traditional code-based programming.

Capgemini is a global leader in consulting, technology services and digital transformation. With 350,000 team members in more than 50 countries and global revenues of €18 billion in 2021, Capgemini, headquartered in Paris, is the largest consulting company with European roots.

The acquisition will enhance Capgemini’s capabilities in its digital customer experience offerings across Europe. Comments Luc Dubouloz, CEO and Founder of Knowledge Expert, “The Capgemini Group’s scale and breadth of industry expertise will provide our current client base with access to a whole new level of business transformation services. Joining the Group also allows us to accelerate our ambition to help enable a global transition to leverage the future of work and innovation. We are thrilled to be part of Capgemini and excited to start this next chapter.”