TimeResQ Selects Epteca to Complete the Perfect Travel Experience

Studies show that 8 out of 10 travelers want to receive offers, as long as they are relevant, which means the market to tap into unrealized revenue streams for travel companies is enormous. The global concierge service TimeResQ has selected Epteca to help them meet travelers needs with perfect offerings before, during and after their trip. This partnership opens up for an entirely new sector and approach of offerings to travelers - completing the “perfect travel experience”. 

With a mission to rid the world of irrelevant content by curating relevant products and services to enhance the customer journey, Epteca has developed the smart-selling “Marketplace Ecosystem” to fill a void in the fragmented environment and add value to the consumer, partner, and advertiser. Using algorithms based on more than 34 data parameters Epteca can determine the right context and the unique intent of customers.

TimesResQ has already launched the new services in seven markets including Madrid, Barcelona, Lisbon, Prague, London, Berlin and Copenhagen and is expanding quickly. The exclusive offers are designed for the unique needs and context of individual travelers. 

“We are the only international solution to complete the perfect travel experience for pre, during and post needs,” said Jeremy Bryant, CEO TimeResQ. “It was key for TimeResQ to find a partner who could deliver precision on segments, time and placement in a smart and efficient way. Together with Epteca, we open up a new and much-desired approach for the travel industry. It’s a perfect match!" 

TimeResQ is specialized in international concierge services and delivers "at-home comforts” directly to your foreign holiday destination. These include everything from groceries, soft/alcoholic beverages, diapers, pet food and toiletries to subway tickets, airport transfers, local SIM cards and much more. TimResQ’s mission is to maximize traveller’s vacation time and remove the stressful activities so they can enjoy the moment without having to worry about finding groceries or other daily necessities. 

Epteca has expanded into new markets
“In marketing to travelers, it is all about one thing – timing,” explains Bojan Jokic, Epteca’s CEO. “Timing is everything – and customers do not want more offerings in the booking flow. It could be more relevant just before the trip or even during the trip. The perfect offer, at the right time, at the right place and in the right way. We’re a performance-based company, so when our partners and advertisers win, we win. And winning means happy customers and selling more.” 

With the increasing demand for their pioneering solution, Epteca has recently expanded into several new markets including Norway, Switzerland, and Austria. The company even guarantees that travel providers using their platform will leverage profits from 3rd party ancillaries and improve their margins. 

CEO and co-founder of Epteca is Bojan Jokic, former CIO of Kuoni. Karin Sciavilla acting as COO and a co-founder too, is former Head of IT of Kuoni Switzerland. And Chairman of the Board is former Kuoni CEO Armin Meier.